Frequently Asked Questions
Everything you need to know about The Skincare Makeup.
Are jane iredale products suitable for sensitive skin?
Yes, our products are safety-tested, hypoallergenic, and dermatologist-tested. We exclude common irritants like synthetic fragrances, parabens, and fillers, making them ideal for even the most sensitive skin types.
Is the makeup line cruelty-free and vegan?
Jane Iredale is a certified cruelty-free brand by PETA and Leaping Bunny. While the majority of our products are vegan, some contain ingredients like beeswax or carmine; please check individual product pages for specific vegan certifications.
How can I find the right shade for my skin tone?
We offer a digital Foundation Shade Finder tool on our website. Additionally, you can book a virtual consultation with one of our beauty experts or order sample sizes to ensure a perfect match.
What is your return policy for opened products?
We want you to love your glow. If you are not satisfied, we accept returns on both new and gently used products within 30 days of purchase for a full refund, excluding shipping costs.
Do your products provide sun protection?
Many of our foundations, such as Amazing Base and PurePressed Base, are formulated with titanium dioxide and zinc oxide, providing broad-spectrum SPF protection that is recommended by the Skin Cancer Foundation.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your skincare essentials sooner.